Ask us anything
Have any questions? We're here to assist you.
What payment methods do you accept?
We accept all major credit/debit cards, Cash on Delivery (COD), and digital wallets like PayPal and Stripe.
How long does delivery take?
Standard delivery within the city takes 2-4 business days. For nationwide orders, delivery may take 5-7 business days.
Can I track my order?
Yes, once your order is shipped, we will send you a tracking link via email or SMS.
Do you offer international shipping?
Currently, we only deliver within the country. International shipping will be available soon.
How do I return an item?
You can initiate a return from your order history page within 7 days of delivery. Make sure the item is unused and in original packaging.
Is there a return shipping fee?
Return shipping is free for damaged or incorrect items. For other reasons, a small fee may apply depending on your location.
Can I exchange a product?
Yes, exchanges are allowed for size or color changes within 7 days of delivery. Please contact support for assistance.
Are my payment details secure?
Absolutely. All transactions are secured using SSL encryption and processed through certified payment gateways.
Do you have a physical store?
We are currently an online-only business. However, you can shop with confidence through our secure platform.
Can I cancel my order?
Yes, you can cancel your order before it is shipped. After shipment, cancellation is not possible but you can apply for a return.
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
